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Privacy Policy

Last Updated: 18 Oct 2026

At PVC Print Pro, we respect your privacy and are committed to protecting the personal information and documents you provide while using our website and services.

1

Information We Collect

When you visit our website, create an account, place an order, or use our services, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Delivery address
  • Photograph
  • Date of birth or other information required for card printing
  • Card-related information provided by the customer
  • Identity or supporting documents uploaded by the customer
  • Order details
  • Payment and transaction details
  • Customer support and communication records
  • Technical information such as IP address, browser type, device information and website activity where reasonably required for security and website functionality

We collect only information that is reasonably necessary for providing and managing our services.

2

How We Use Your Information

We may use the information provided by you for the following purposes:

  • To create and process your PVC card order
  • To prepare and print the requested card
  • To verify the information supplied for printing purposes
  • To arrange courier and delivery services
  • To contact you regarding your order
  • To provide customer support
  • To process payments and maintain transaction records
  • To manage customer accounts
  • To prevent fraud, misuse and unauthorized activity
  • To maintain website security
  • To improve our website, products and services
  • To comply with applicable legal, regulatory or lawful requirements

We do not use customer documents for unrelated purposes without a lawful basis or appropriate permission where required.

3

Uploaded Documents and Personal Information

Customers may be required to upload photographs, identity documents or other information for the purpose of providing the requested PVC card printing service.

Such documents and information are used primarily for:

  • Order processing
  • Card preparation
  • Printing
  • Quality checking
  • Customer support
  • Delivery of the completed order

Customers should upload only documents and information that they are legally authorized to provide and use.

PVC Print Pro does not claim ownership of documents or personal information submitted by customers.

4

Document Retention and Deletion

PVC Print Pro understands the sensitive nature of documents and personal information submitted for PVC card printing.

Customer-uploaded documents, photographs and files are intended to be retained only for as long as reasonably necessary to process and complete the requested service.

After the order has been successfully processed and delivered, we intend to delete customer-uploaded documents and files from our active operational and printing systems within a reasonable period.

However, certain information or copies may temporarily remain in:

  • Secure backups
  • System logs
  • Security records
  • Disaster-recovery systems
  • Accounting or transaction records

where retention is reasonably necessary for technical, security, legal, accounting, fraud-prevention or dispute-resolution purposes.

We do not intend to retain customer-uploaded identity documents or photographs for longer than reasonably necessary for the purpose for which they were collected, except where retention is required or permitted by applicable law.

Once such information is no longer required, it will be securely deleted or otherwise disposed of in accordance with applicable requirements.

5

Data Security

We take reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, alteration, disclosure or destruction.

However, no website, online transmission, server or electronic storage system can be guaranteed to be completely secure.

Customers are also responsible for keeping their account passwords and login information confidential.

If you believe that your account or information has been accessed without authorization, please contact us immediately.

6

Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

PVC Print Pro does not intend to store customers' complete:

  • Debit card numbers
  • Credit card numbers
  • CVV
  • UPI PIN
  • ATM PIN
  • Internet banking passwords
  • Payment OTPs

Payment information may be processed directly by the relevant payment service provider according to its own terms and privacy practices.

PVC Print Pro will never ask customers to share their UPI PIN, ATM PIN, CVV, password or OTP.

7

Sharing of Information

We do not sell or intentionally rent customer personal information to third parties.

Information may be shared with trusted service providers where reasonably necessary to provide our services, including:

  • Courier and delivery partners
  • Payment gateways and payment service providers
  • Hosting and server providers
  • Technical and IT service providers
  • Customer support or operational service providers

Only information reasonably necessary for the relevant service may be shared.

We may also disclose information where required by applicable law, court order, government authority, law-enforcement requirement, or other lawful process.

8

Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes such as:

  • Maintaining login sessions
  • Remembering user preferences
  • Improving website functionality
  • Maintaining website security
  • Understanding website usage
  • Improving our services

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

9

Customer Responsibility

Customers are responsible for ensuring that all information and documents submitted to PVC Print Pro are:

  • Accurate
  • Genuine
  • Complete
  • Legally permitted to be used
  • Submitted with the necessary authority or permission

PVC Print Pro is not responsible for problems arising from incorrect, incomplete, false, outdated or unauthorized information submitted by a customer.

Customers must not use our services for fraud, impersonation, forgery, cheating, illegal activities or any other unlawful purpose.

10

Government Documents and Official Identification

PVC Print Pro is a private PVC card printing service.

We do not issue, approve, certify or authenticate government identity documents unless expressly authorized to provide a particular service.

Printing a card based on customer-provided information does not make the printed card an official government document.

Customers are responsible for using printed cards only for lawful and permitted purposes.

PVC Print Pro does not claim affiliation with UIDAI, the Income Tax Department, Election Commission of India, Government of India, State Government or any other government authority unless specifically stated.

11

Third-Party Websites and Services

Our website may contain links to third-party websites, payment gateways, courier services or other external services.

We are not responsible for the privacy policies, security practices or content of third-party websites or services.

Customers are advised to review the privacy policies and terms of the relevant third-party service before providing information to them.

12

Customer Rights and Requests

Subject to applicable law, customers may contact us regarding questions or requests concerning their personal information.

Depending on applicable legal requirements, requests may include:

  • Asking about personal information held by us
  • Requesting correction of inaccurate information
  • Requesting deletion of information where applicable
  • Raising a privacy-related concern or complaint

We may need to verify the identity of the requester before processing certain requests.

Some information may need to be retained where required for legal, accounting, security, fraud-prevention, dispute-resolution or other lawful purposes.

13

Privacy Complaints and Contact

If you have any questions, concerns, requests or complaints regarding the processing of your personal information, please contact us.

PVC Print Pro

Website: pvcprintpro.in

Phone: +91 8001330959

Email: vle@pvcprintpro.in

Address: Alipurduar, West Bengal, India

We will make reasonable efforts to review and respond to privacy-related concerns.

14

Data Breach and Security Incidents

If we become aware of a personal data security incident that requires notification under applicable law, we will take appropriate steps as required by the applicable legal and regulatory framework.

We may also take reasonable measures to contain, investigate and mitigate any unauthorized access or disclosure.

15

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated version will be published on this page along with the revised Last Updated date.

Customers are encouraged to review this page periodically.

16

Acceptance of This Privacy Policy

By using the PVC Print Pro website, creating an account, submitting information, uploading documents or placing an order, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required by applicable law, the relevant consent mechanism on our website will apply.

Important Notice

PVC Print Pro is committed to handling customer information responsibly and using it primarily for providing the services requested by the customer.

Customer-uploaded documents and photographs are intended to be removed from our active operational/printing systems after the order has been completed and delivered, subject to applicable legal, security, backup, accounting and dispute-resolution requirements.

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