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Terms & Conditions

Last Updated: 18 Oct 2026

Welcome to PVC Print Pro. By accessing our website, creating an account, placing an order, or using our services, you agree to comply with and be bound by the following Terms & Conditions.

1

About Our Service

PVC Print Pro provides PVC card printing, customization and related digital printing services based on information and documents submitted by customers.

We provide printing services only and do not represent ourselves as a government authority or as the issuing authority of any government document unless expressly stated.

2

Customer Information and Documents

Customers are responsible for ensuring that all information, photographs and documents submitted to PVC Print Pro are:

  • Accurate and complete
  • Genuine and authentic
  • Legally obtained
  • Legally permitted to be used and submitted
  • Free from unauthorized alterations or manipulation

Customers must not upload documents or information belonging to another person without proper authorization.

PVC Print Pro may refuse or cancel an order if we reasonably suspect that the submitted information or documents are fraudulent, unlawful, unauthorized or being used for an improper purpose.

3

Order Placement

When placing an order, customers must carefully verify all information before submitting the order.

Once an order is successfully placed and payment is confirmed, the order may immediately enter the processing and printing stage.

Customers are responsible for checking:

  • Name
  • Photograph
  • Date of birth
  • ID number
  • Address
  • Card type
  • Other information displayed in the submitted order

before confirming the order.

4

Printing and Processing

PVC cards are printed according to the information and files provided by the customer.

Because printing may begin shortly after order confirmation, changes, cancellations or refunds may not be possible once the order has entered the printing/processing stage.

We will make reasonable efforts to identify obvious printing or technical issues caused by us.

5

Refund and Cancellation

Due to the customized nature of PVC card printing, an order generally becomes non-refundable once printing or processing has started.

Refunds or cancellations may not be available for:

  • Change of mind
  • Incorrect information provided by the customer
  • Incorrect photograph uploaded by the customer
  • Incorrect document uploaded by the customer
  • Spelling mistakes provided by the customer
  • Wrong card selection made by the customer
  • Customer-provided design or information errors
  • Failure to accept delivery
  • Courier delays outside our reasonable control

If a card has a significant printing or manufacturing defect caused by PVC Print Pro, the matter may be reviewed and, where appropriate, a replacement or reprint may be offered.

Any refund, where applicable, will be processed according to our Refund & Cancellation Policy.

6

Delivery and Courier

We may use third-party courier or delivery services to deliver orders.

Delivery times may vary depending on location, courier operations, weather, transportation conditions, holidays and other circumstances beyond our reasonable control.

PVC Print Pro is not responsible for delays caused by third-party courier companies or circumstances beyond our reasonable control.

Customers should provide a complete and accurate delivery address and contact number.

If an order is returned because of an incorrect address, unavailable recipient, refusal to accept delivery or other customer-related reason, additional charges may apply for re-delivery.

7

Payment

Customers must make the required payment before an order is processed, unless otherwise agreed.

Payments may be processed through third-party payment gateways.

PVC Print Pro is not responsible for technical failures, delays or interruptions caused by third-party payment service providers.

Customers should not share their OTP, UPI PIN, ATM PIN, CVV, card password or banking password with anyone claiming to represent PVC Print Pro.

8

Government Documents and Identification Cards

PVC Print Pro is a private printing service.

We do not issue, approve, certify or authenticate government identity documents.

Printing information from a customer-provided document onto a PVC card does not make the printed card an official government-issued document.

Customers are solely responsible for using printed cards in accordance with applicable laws and the rules of the relevant issuing authority.

PVC Print Pro does not claim affiliation with UIDAI, Income Tax Department, Election Commission of India, Government of India, State Government or any other government authority, unless expressly stated.

9

Prohibited Use

Customers must not use our services for:

  • Fraud
  • Identity theft
  • Impersonation
  • Forgery
  • Cheating
  • Creating fraudulent or fake documents
  • Misrepresenting a printed card as an official document
  • Any unlawful or unauthorized activity

If we reasonably believe that an order is connected with illegal, fraudulent or unauthorized activity, we may refuse to process the order and may take appropriate action where required.

10

Customer-Provided Content

The customer retains responsibility for the documents, photographs, information and other content submitted for printing.

By submitting content, the customer confirms that they have the necessary rights, permission or authority to provide and use that content for the requested service.

PVC Print Pro is not responsible for legal claims arising from unauthorized documents, photographs, trademarks, designs or information submitted by the customer.

11

Privacy and Data Protection

Customer information and uploaded documents are handled according to our Privacy Policy.

Documents and photographs are intended to be removed from our active operational/printing systems after the order has been completed and delivered, subject to applicable legal, security, backup, accounting and dispute-resolution requirements.

For more information, please review our Privacy Policy.

12

Intellectual Property

The PVC Print Pro website, including its branding, logo, design, graphics, text, software and other original content, may be protected by applicable intellectual property laws.

Customers may not copy, reproduce, modify, distribute or commercially exploit our website content without prior permission, except where permitted by law.

Customer-provided documents, photographs and other content remain the responsibility of the respective customer.

13

Website Availability

We try to keep our website and services available and functional.

However, we do not guarantee that the website will always be:

  • Available without interruption
  • Free from technical errors
  • Free from bugs
  • Completely secure
  • Compatible with every device or browser

Maintenance, server problems, software errors, network problems or circumstances beyond our reasonable control may temporarily affect website availability.

14

Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, hosting providers and other service providers.

Those services may operate under their own terms and privacy policies.

PVC Print Pro is not responsible for the independent actions, policies or technical failures of third-party service providers.

15

Limitation of Responsibility

PVC Print Pro provides services based on the information and documents submitted by the customer.

We are not responsible for losses, rejection, inconvenience or other issues resulting from:

  • Incorrect information supplied by the customer
  • Fraudulent or unauthorized documents
  • Customer mistakes
  • Incorrect delivery information
  • Third-party courier delays
  • Payment gateway failures
  • Internet or network failures
  • Server or technical issues
  • Events beyond our reasonable control

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16

Force Majeure

PVC Print Pro shall not be responsible for failure or delay in performing its services where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, internet or telecommunications failures, server outages, transportation disruptions or other unforeseen events.

17

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised Last Updated date.

Continued use of our website or services after changes are published may constitute acceptance of the updated terms, subject to applicable law.

18

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter, subject to applicable law.

19

Contact Us

For questions regarding these Terms & Conditions, orders, refunds or services, please contact:

PVC Print Pro

Website: pvcprintpro.in

Phone: +91 8001330959

Email: vle@pvcprintpro.in

Address: Alipurduar, West Bengal, India

20

Acceptance of Terms

By accessing our website, creating an account, uploading documents, making a payment or placing an order, you confirm that you have read, understood and agreed to these Terms & Conditions.

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